Acting Commissioner raises awareness of vital staff during mental health awareness week

ACTING Police and Crime Commissioner, Ray Bisby is today (Wednesday 20th May) highlighting the important service mental health nurses based in the Constabulary’s Force Control Room provide in supporting officers and staff.

The two specialist nurses provided informed advice and guidance on nearly 8,000 incidents over a 12 month period to ensure people in suspected mental health crisis got the help they needed and valuable police resources were only called upon when they were absolutely required.

From helping officers locate missing persons to supporting them with domestic abuse cases as well as advising operations and giving clarity to officers over the Mental Health Act, the nurses often respond to up to 30 calls a day.

Funded by the Commissioner and provided through Cambridgeshire and Peterborough Foundation Trust (CPFT), the team offers frontline officers instant support when dealing with people in mental health crisis.

Gareth Hughes, IHMT Lead said: “We’re proud to work alongside frontline police officers. They are often the first people to come into contact with someone in mental health crisis and they have a direct line to us so we can offer the most appropriate advice at the earliest opportunity.

“It’s a difficult time for many people at the moment but together with our colleagues at Cambridgeshire Police we can continue to help all those who need mental health support.”

“With an increase in mental health related calls, it is vital that our officers have access to accurate and timely advice so that people finding themselves in mental health crisis get the right support at the right time. That is why I continue to fund this service,” added Mr Bisby.

Additionally, for any adults requiring mental health support during the current COvid-19 health emergency, a free, confidential and anonymous mental health and wellbeing helpline has been set up by local mental health charity Lifecraft. The Lifeline Helpline offers support and information to anyone experiencing mental distress or anyone supporting someone else in distress. A trained call handler is able to offer support on the phone and link callers directly to other organisations specialising in areas such as bereavement, financial concerns, employment, drugs & alcohol issues and more.

Lifeline Helpline is available Monday to Friday 9am–11pm and weekends 2pm-11pm via: 0808 808 2121.

There is also additional advice on the Victims Services website which provides details of other local and national organisations providing specialist mental health support: https://www.cambsvictimservices.co.uk/.


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